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Resurgence Clinical Education, LLC (“Company,” “we,” “us,” or “our”) operates https://teamresurgence.com and related learning platforms hosted through Thinkific (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, register for courses, or make purchases through our Services.
By accessing or using our Services, including enrolling in any course through Thinkific checkout, you agree to this Privacy Policy.
1. Information We Collect
a. Information You Provide
We collect personal information you voluntarily provide, including:
Name
Email address
Billing address
Phone number
Professional credentials (optional)
Account login credentials
Course enrollment, progress, and completion data
b. Payment Information
All payments are processed securely by third-party payment processors (e.g., Stripe, PayPal via Thinkific). We do not store or process payment card data on our servers.
c. Automatically Collected Data
We may collect:
IP address
Device and browser type
Operating system
Referral URLs
Pages viewed
Date/time of access
Cookies and tracking technologies
d. Third-Party Platform Data
We receive information from third-party platforms including Thinkific, analytics providers, email marketing tools, and payment processors.
2. How We Use Your Information
We use your information to:
Create and manage your student account
Deliver and administer courses
Process payments and enrollments
Communicate about your courses, account, or purchases
Send educational content and marketing communications (opt-out available)
Track course completion for certification purposes
Improve our offerings and platform performance
Maintain security and prevent fraud
Comply with legal and regulatory obligations
3. Thinkific Platform Disclosure
Our courses are hosted on Thinkific. When you register or purchase a course, your data is processed through Thinkific’s systems and subject to their privacy practices in addition to ours.
You can review Thinkific’s Privacy Policy here:
https://www.thinkific.com/privacy-policy/
4. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
Enable essential site functionality
Analyze usage patterns
Improve marketing effectiveness
You may disable cookies in your browser settings, though some features of the Services may not function properly.
5. How We Share Your Information
We do not sell your personal data.
We may share information with:
Service providers (hosting, LMS, analytics, email, payment processors)
Legal authorities if required by law or to protect our rights
Business transfers in the event of a merger, acquisition, or asset sale
All vendors are contractually required to safeguard your data.
6. Data Retention
We retain personal information only as long as necessary to:
Provide Services
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
Course completion records may be retained longer for continuing education documentation purposes.
7. Data Security
We use commercially reasonable technical, administrative, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights
a. U.S. Residents (Including California)
You may have the right to:
Request access to your personal data
Request correction or deletion
Opt out of marketing communications
Request disclosure of data-sharing practices
b. International Users (GDPR/EEA)
You may have the right to:
Access, correct, or delete your data
Restrict or object to processing
Request data portability
Requests can be submitted using the contact information below.
9. Children’s Privacy
Our Services are intended for users age 18 and older. We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.
10. Healthcare & Educational Disclaimer
We do not collect Protected Health Information (PHI) and do not provide medical diagnosis or treatment. All educational content is for professional training purposes only and does not replace individualized clinical judgment or licensed medical advice.
11. Third-Party Websites
Our Services may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.
12. Changes to This Policy
We may update this Privacy Policy at any time. Changes become effective upon posting. Continued use of the Services constitutes acceptance of the updated policy.
13. Contact Information
Resurgence Clinical Education, LLC
Email: [email protected]
Website: https://teamresurgence.com